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Overview

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About WooCommerce

WooCommerce powers over 28% of all online stores worldwide, making it the most popular e-commerce platform. As a WordPress plugin, WooCommerce gives you complete control and flexibility to build exactly the online store you envision - from selling physical products to digital downloads and subscriptions.

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Supercharge Your WooCommerce Store with AI

The Lua Shopping Assistant transforms your WooCommerce store from a passive catalog into an active sales assistant. Give every visitor their own AI-powered personal shopper that helps them find products, answers questions, and guides them to checkout. Why This Matters for Your Business:
  • 💰 Increase Sales - AI actively helps customers buy, not just browse
  • 🎯 Reduce Cart Abandonment - AI assists through entire purchase journey
  • ⏰ 24/7 Customer Service - Answer product questions anytime, automatically
  • 📈 Higher Engagement - Conversations keep customers on your site longer
  • 🛒 Smart Upselling - AI recommends complementary products naturally
  • 📱 Mobile Optimized - Perfect chat experience on any device
  • 💬 Reduce Support Tickets - AI handles common questions instantly

WordPress Plugin

Native WooCommerce integration

Zero Code

No developers needed

Full Customization

Match your brand perfectly

Product Catalog

Instant access to all products

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Installation

1

Download Plugin

Download the latest WooCommerce plugin:

Download lua-shopping-assistant.zip

Latest version of the Lua Shopping Assistant plugin for WooCommerce
Click the link to download from Google Drive. Save the lua-shopping-assistant.zip file to your computer.
2

Access WordPress Admin

Log into your WordPress admin panelNavigate to: Plugins → Add Plugin
WordPress Plugins menu
Screenshot: WordPress sidebar showing Plugins menu option
3

Upload Plugin

Click “Upload Plugin” button at the top
Upload plugin
Screenshot: “Upload Plugin” button and file chooser
4

Choose File

Click “Choose File” and select lua-shopping-assistant.zip
Choose plugin file
Screenshot: File chooser showing lua-shopping-assistant.zip selected
5

Install Now

Click “Install Now” button
Installing plugin
Screenshot: Installation progress showing:
  • “Installing plugin from uploaded file: lua-shopping-assistant.zip”
  • “Unpacking the package…”
  • “Updating the plugin…”
  • “Removing the current plugin…”
6

Activation Success

Plugin installs successfully
Plugin updated successfully
Screenshot: Success message showing:
  • “Plugin updated successfully.”
  • “Activate Plugin” button
  • “Go to Plugin Installer” link
7

Activate Plugin

Click “Activate Plugin” buttonPlugin is now active and ready to configure

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Configuration

1

Access WooCommerce Menu

After activation, find “Lua Shopping Assistant” in WooCommerce menu
WooCommerce menu with Lua
Screenshot: WooCommerce sidebar showing:
  • Home
  • Orders
  • Customers
  • Lua Shopping Assistant ← New menu item
  • Lua Widget Settings ← Configuration page
  • Reports
  • Settings
2

Open Lua Widget Settings

Click “Lua Widget Settings”
Lua Widget Settings
Screenshot: Lua Widget Settings page showing all configuration options
3

Enable Widget

Check “Enable Lua Pop widget on storefront”
Enable widget
Screenshot: Checkbox for enabling widget
4

Configure Settings

The Lua Widget Settings page provides all configuration options:
  • Agent ID (auto-configured)
  • Position (Bottom Right, Bottom Left, etc.)
  • Theme (Light or Dark)
  • Button Text and Title
  • Custom styling options
5

Customize Appearance

For detailed styling and customization options, see our complete chat widget guide:

Chat Widget Styling Guide

Complete guide to colors, positioning, themes, and custom styles
All LuaPop customization options work in the WooCommerce plugin!
6

Save Changes

Click “Save Changes” at the bottom of the page
Save changes
Screenshot: “Save Changes” button

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Widget Configuration

The WooCommerce plugin supports all LuaPop widget features:

Basic Settings

  • Position
  • Theme
  • Button text
  • Chat title

Advanced Styling

  • Custom colors
  • Border styles
  • Shadows
  • Typography

Complete Styling Guide

See the Chat Widget Styling documentation for all customization options →

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Features

Product Search

Agent can search your WooCommerce catalog

Product Details

Provide specs, pricing, availability

Cart Integration

Add products to cart

Order Status

Check order tracking

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What Your Agent Can Do

With WooCommerce integration, your agent can:
  • 🔍 Search Products - Find items in your catalog
  • 📦 Product Details - Provide specs, pricing, stock status
  • 🛒 Add to Cart - Help customers add items to cart
  • 💳 Checkout Assistance - Guide through checkout process
  • 📍 Order Tracking - Check order status and shipping
  • ❓ Answer Questions - Product info, shipping, returns
  • 💡 Recommendations - Suggest relevant products

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Customization Examples

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Minimal Style

Position: Bottom Right
Theme: Light
Button Text: "💬 Chat"
Text Color: #000000
Background: #FFFFFF
Border Radius: 50% (circular button)

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Branded Style

Position: Bottom Right
Theme: Dark
Button Text: "Need Help?"
Text Color: #FFFFFF
Background: Your brand color
Border: 2px solid
Border Radius: 12px
Chat Header: Match brand colors

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Prominent Style

Position: Bottom Right
Theme: Light
Button Text: "🛍️ Shopping Assistant"
Background: Bright color
Border: None
Border Radius: 25px
Box Shadow: 0 4px 12px rgba(0,0,0,0.15)

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Troubleshooting

Check:
  1. Plugin is activated
  2. “Enable Widget” is checked
  3. Agent ID is correct
  4. Save Changes clicked
  5. Clear browser cache
  6. Check browser console for errors
Check:
  1. Agent ID is correct
  2. Agent is deployed (lua production)
  3. Skills are pushed (lua push)
  4. Internet connection working
  5. Check browser console for API errors
Try:
  1. Save Changes after each modification
  2. Clear browser cache (Cmd+Shift+R / Ctrl+Shift+R)
  3. Check for CSS conflicts
  4. Use browser dev tools to inspect
Location:
  • WooCommerce → Lua Widget Settings
If missing:
  • Verify plugin is activated
  • Check Plugins → Installed Plugins
  • Reactivate if needed

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Best Practices

Bottom Right (recommended)
  • Standard placement
  • Familiar to users
  • Doesn’t interfere with content
Bottom Left
  • Alternative if right side is crowded
  • Good for RTL languages
Light Theme:
  • Clean, professional
  • Good for bright store designs
Dark Theme:
  • Modern, sleek
  • Good for dark mode stores
  • Less eye strain
Good examples:
  • “Need Help?” - Friendly, inviting
  • “Shop Assistant” - Clear purpose
  • ”💬 Chat with us” - Emoji adds personality
Avoid:
  • Generic “Chat” - Too vague
  • Too long text - Keep it short
Use your brand colors:
  • Background: Your primary color
  • Text: Contrasting color
  • Border: Accent color
  • Ensure good contrast for readability

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Plugin Updates

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Updating to New Version

1

Download New Version

Get updated lua-shopping-assistant.zip
2

Upload Again

Plugins → Add New → Upload PluginSelect new zip file
3

Install Now

WordPress will update the existing plugin
Plugin updating
Screenshot: Update process screen
4

Settings Preserved

Your configuration is automatically preservedNo need to reconfigure!

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Features Coming Soon

🚀 Upcoming WooCommerce Features:
  • Direct “Add to Cart” from chat
  • Order status checking
  • Product recommendations
  • Abandoned cart recovery
  • Inventory notifications
  • Custom product filters
  • Multi-language support

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Support

Need help with WooCommerce integration?
  • Documentation: This page
  • Email: [email protected]
  • Admin Dashboard: lua admin for agent management
  • Test Chat: lua chat to test agent behavior

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Next Steps

Configure Your Agent

Set up agent personality for shopping

Add Product Skills

Build custom shopping tools

Test Your Agent

Test shopping conversations

E-commerce Demo

See complete shopping assistant