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What are Resources?

Resources are documents that your AI agent can access and reference during conversations - like a knowledge library.

Think of it as:

Reference materials your agent can look up - product catalogs, policies, FAQs, guides

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Why Resources Matter

Accurate Information

Agent provides facts, not guesses

Consistent Answers

Same info every time

Easy Updates

Update knowledge without changing code

Scalable Knowledge

Add unlimited reference materials

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What to Put in Resources

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Product Information

Resource: Product Catalog 2024

Our complete product line:

Laptops:
- UltraBook Pro: $1299
  • 16GB RAM, 512GB SSD
  • Best for professionals
  • 2-year warranty

- Student Laptop: $599
  • 8GB RAM, 256GB SSD
  • Perfect for students
  • 1-year warranty

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Company Policies

Resource: Return Policy

Returns accepted within 45 days.

Conditions:
- Unused, original packaging
- Receipt required
- Free return shipping on defects

Process:
1. Contact support
2. Get return authorization
3. Ship within 7 days
4. Refund in 3-5 days

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FAQs

Resource: Shipping FAQ

Q: How long does shipping take?
A: Standard 3-5 days, Express 1-2 days

Q: Do you ship internationally?
A: US and Canada only

Q: Can I track my order?
A: Yes, tracking link sent via email

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Troubleshooting Guides

Resource: Login Issues

Can't log in?
1. Verify email is correct
2. Check caps lock
3. Try "Forgot Password"
4. Clear browser cache
5. Try different browser
6. Contact support: [email protected]

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How Agents Use Resources

Automatically during conversations: 
User: "What's your return policy?"

Agent: [Searches resources]
       [Finds "Return Policy"]
       [Reads content]
       
Response: "We accept returns within 45 days.
The item must be unused in original packaging..."
The agent decides when to search resources based on:
  • Question keywords
  • Context of conversation
  • Relevance to query
  • Semantic similarity

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Creating Resources

1

Open Resources Command

lua resources
2

Create New Resource

? What would you like to do? ➕ Create new resource
? Resource name: Product Catalog
3

Write Content

Opens your editor. Write your content:
Our products for 2024...

[Save and close]
4

Test with Agent

lua chat
Ask agent about products, verify it uses the resource

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Resource Best Practices

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1. Keep Resources Focused

Resource: Everything About Company
- Products
- Policies  
- FAQ
- History
- Contact
[10,000 characters of mixed info]

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2. Use Clear Structure

Resource: Electronics Catalog

## Laptops

### UltraBook Pro - $1299
- Specs: 16GB RAM, 512GB SSD
- Best for: Professionals, creators
- Warranty: 2 years

### Student Laptop - $599
- Specs: 8GB RAM, 256GB SSD
- Best for: Students, basic use
- Warranty: 1 year

## Tablets

### Pro Tablet - $899
...

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3. Include Timestamps

Resource: Pricing Information
Last Updated: January 15, 2024
Valid Through: March 31, 2024

[This helps track when info needs updating]

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4. Update Regularly

  • Time-sensitive promotions
  • Seasonal information
  • Limited-time offers
  • Product availability
  • Pricing updates
  • Policy changes
  • Complete review
  • Archive old resources
  • Reorganize if needed

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Resources + Persona

Resources work best when referenced in your persona: 
// In lua persona
persona: `
  You are a customer service agent for AcmeCorp.
  
  When answering questions, check your resources:
  - Product questions → Product Catalog
  - Return questions → Return Policy  
  - Shipping questions → Shipping Information
  
  Always provide accurate info from resources.
`

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Common Use Cases

Resources:
  • Product Catalog
  • Size Guide
  • Return Policy
  • Shipping Options
  • Gift Services
Agent can answer:
  • “Do you have this in size medium?”
  • “What’s your return policy?”
  • “How long does shipping take?”

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Managing Resources

Create

lua resources
Add new knowledge documents

Update

Keep information current

Test

lua chat
Verify agent uses resources

Monitor

Track what users ask about

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Quick Tips

Begin with 3-5 core resources:
  • Company overview
  • Main products/services
  • Top FAQ
  • Contact information
  • Key policy
Add more as needed
✅ Product Catalog 2024
✅ Return Policy - Updated Jan 2024
✅ FAQ - Shipping Questions

❌ Doc1
❌ Stuff
❌ Notes

# Add resource
$ lua resources → Create

# Test immediately
$ lua chat
💬: "Ask about the new resource topic"
🤖: [Should reference the resource]

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Resources vs Tools vs Skills

ConceptPurposeExample
ToolExecute actionsearch_products - Searches catalog
SkillGroup of toolsE-commerce - Search, cart, checkout
ResourceReference infoProduct Catalog - What products exist
How they work together:
  • Resources provide knowledge
  • Tools take actions
  • Skills organize tools
  • Persona defines personality
Example: 
User: "Do you have laptops under $1000?"

1. Persona: "Be friendly and helpful"
2. Resource: Agent checks Product Catalog
3. Tool: Calls search_products tool
4. Skill: E-commerce skill coordinates everything
5. Result: "Yes! We have 3 laptops under $1000..."

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Next Steps

Manage Resources

Complete guide to resources command

Learn About Persona

How persona uses resources

Learn About Skills

How skills organize tools

See Complete Examples

11 demos using resources