Overview
This guide helps you migrate from popular chat widgets to LuaPop with minimal disruption.From Intercom
Before (Intercom)
After (LuaPop)
Migration Benefits
- ✅ Simpler Setup - Single script tag vs complex initialization
- ✅ AI-Powered - Intelligent responses vs human-only support
- ✅ 24/7 Availability - AI never sleeps
- ✅ Lower Cost - Pay per usage vs monthly fees
From Zendesk Chat
Before (Zendesk)
After (LuaPop)
From Drift
Before (Drift)
After (LuaPop)
From Tawk.to
Before (Tawk.to)
After (LuaPop)
Configuration Mapping
Event Migration
From Intercom Events
From Zendesk Events
Gradual Migration
Roll out LuaPop to a percentage of users:Migration Checklist
1
Pre-Migration
- Audit current chat setup
- Document custom features
- Plan agent configuration
- Test LuaPop in staging
2
During Migration
- Start with 10-25% of users
- Monitor performance metrics
- Collect user feedback
- Compare analytics data
3
Post-Migration
- Remove legacy chat code
- Update documentation
- Train support team
- Optimize configuration
Next Steps
Configuration
Complete configuration options
Quick Start
Get started with LuaPop

