> ## Documentation Index
> Fetch the complete documentation index at: https://docs.heylua.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# SimplyBook.me

> Connect your booking system with Lua AI agent

## Overview

### About SimplyBook.me

**SimplyBook.me** is a powerful online booking and appointment scheduling system trusted by over 10,000 service-based businesses worldwide. From beauty salons and fitness studios to medical clinics and professional consultants, SimplyBook.me handles the complexity of appointment scheduling, payments, reminders, and customer management.

### Automate Bookings with AI

Integrate **Lua AI** with SimplyBook.me to give your customers an intelligent booking assistant that works 24/7. Instead of customers navigating your booking page alone, they chat with an AI agent that understands their needs, checks availability, and completes bookings instantly.

**Why This Transforms Your Business:**

* 📅 **More Bookings** - AI converts casual inquiries into confirmed appointments
* ⏰ **24/7 Availability** - Book appointments even when you're closed
* 💬 **Natural Conversations** - "I need a haircut tomorrow afternoon" → Done
* 📱 **Multi-Channel Booking** - WhatsApp, Facebook, Instagram, Email, Website
* ⚡ **Instant Confirmation** - No back-and-forth, immediate scheduling
* 🔄 **Reduce No-Shows** - AI sends personalized reminders
* 💰 **Upsell Services** - AI suggests additional services intelligently
* 📊 **Fill Empty Slots** - AI proactively offers last-minute openings

<CardGroup cols={2}>
  <Card title="Appointment Scheduling" icon="calendar-check">
    Complete booking management
  </Card>

  <Card title="API Integration" icon="plug">
    Connect via official API
  </Card>

  <Card title="Multi-Industry" icon="briefcase">
    Beauty, fitness, medical, professional
  </Card>

  <Card title="AI Booking Agent" icon="robot">
    Conversational appointment scheduling
  </Card>
</CardGroup>

## What SimplyBook.me Offers

According to [SimplyBook.me](https://simplybook.me/en/):

**Features:**

* 📅 Online booking system
* 📱 Client & Admin mobile apps
* 💳 Payment processing (Stripe, PayPal, etc.)
* 🔔 WhatsApp, SMS & Email notifications
* 🌍 Multi-location support
* 📊 Business analytics
* 🔄 Calendar sync (Google, Outlook)
* 🎨 Customizable booking websites

**Perfect for:**

* Beauty & Wellness
* Sports & Fitness
* Healthcare
* Educational services
* Events & Entertainment
* Professional services
* And more

***

## Prerequisites

Before connecting to Lua, you need:

1. **SimplyBook.me Account** - Active account at [simplybook.me](https://simplybook.me/en/)
2. **Company Login** - Your unique SimplyBook.me identifier
3. **API Access** - API custom feature enabled
4. **API Key** - Generated from your account

***

## Setup Steps

<Steps>
  <Step title="Login to SimplyBook.me">
    Go to [https://simplybook.me/en/](https://simplybook.me/en/) and log in to your account

    <Frame>
      <img src="https://mintcdn.com/luaglobal/Z2jZLuXfkMVr3wvS/images/integrations/simplybook-login.png?fit=max&auto=format&n=Z2jZLuXfkMVr3wvS&q=85&s=bf52ca51964e3e4471a2ceb7dec6694d" alt="SimplyBook.me login" width="1285" height="554" data-path="images/integrations/simplybook-login.png" />
    </Frame>

    *Screenshot: SimplyBook.me login page*
  </Step>

  <Step title="Access Account Info">
    Hover over your account name (left menu) and select **Account Info**

    <Frame>
      <img src="https://mintcdn.com/luaglobal/Z2jZLuXfkMVr3wvS/images/integrations/simplybook-account-menu.png?fit=max&auto=format&n=Z2jZLuXfkMVr3wvS&q=85&s=194bb9d17f1d6accadaa312910196930" alt="Account menu" width="495" height="307" data-path="images/integrations/simplybook-account-menu.png" />
    </Frame>

    *Screenshot: Dropdown menu showing:*

    * Account name
    * Account Info (highlighted)
    * Settings
    * Logout
  </Step>

  <Step title="Find Your Company Login">
    On the Account Info page, locate your **Company Login**

    <Frame>
      <img src="https://mintcdn.com/luaglobal/Z2jZLuXfkMVr3wvS/images/integrations/simplybook-company-login.png?fit=max&auto=format&n=Z2jZLuXfkMVr3wvS&q=85&s=920c65d458906a4ae6744a67deac69f6" alt="Company login" width="780" height="542" data-path="images/integrations/simplybook-company-login.png" />
    </Frame>

    *Screenshot: Account Info page showing:*

    * Company Login field (e.g., "yourcompany")
    * This is your unique identifier
    * Used in booking URL: yourcompany.simplybook.me

    <Note>
      **Save your Company Login** - You'll need this for API integration with Lua
    </Note>
  </Step>

  <Step title="Enable API Custom Feature">
    Navigate to: **Custom Features** tab

    Scroll down to find **API**

    Toggle it **ON** (if currently disabled)

    <Frame>
      <img src="https://mintcdn.com/luaglobal/Z2jZLuXfkMVr3wvS/images/integrations/simplybook-enable-api.png?fit=max&auto=format&n=Z2jZLuXfkMVr3wvS&q=85&s=2daf7dd0257d406f023b8f941596970f" alt="Enable API" width="918" height="457" data-path="images/integrations/simplybook-enable-api.png" />
    </Frame>

    *Screenshot: Custom Features page showing:*

    * List of custom features
    * API toggle switch
    * Toggle in OFF state (before)
    * Toggle in ON state (after)
  </Step>

  <Step title="Generate API Key">
    If you don't have an API key yet:

    1. Find the API key section
    2. Click **Generate New API Key**
    3. Copy the generated key

    <Frame>
      <img src="https://mintcdn.com/luaglobal/Z2jZLuXfkMVr3wvS/images/integrations/simplybook-generate-api-key.png?fit=max&auto=format&n=Z2jZLuXfkMVr3wvS&q=85&s=39700c6f379dde8e1d4f502aa4ece0cb" alt="Generate API key" width="1674" height="650" data-path="images/integrations/simplybook-generate-api-key.png" />
    </Frame>

    *Screenshot: API key generation interface showing:*

    * "Generate New API Key" button
    * Generated key display (partially masked)
    * Copy button

    <Warning>
      **Save your API key securely!** You'll need this to integrate with Lua. This key provides access to your booking system.
    </Warning>
  </Step>
</Steps>

***

## SimplyBook.me API Capabilities

Your Lua agent can use the SimplyBook.me API to:

<CardGroup cols={2}>
  <Card title="Check Availability" icon="calendar-check">
    View available appointment slots
  </Card>

  <Card title="Create Bookings" icon="plus">
    Schedule appointments
  </Card>

  <Card title="Manage Bookings" icon="pen">
    Update or cancel appointments
  </Card>

  <Card title="Customer Info" icon="user">
    Access client data
  </Card>

  <Card title="Service Details" icon="info">
    Get service information
  </Card>

  <Card title="Provider Schedule" icon="clock">
    Check staff availability
  </Card>
</CardGroup>

## Common Use Cases

### Appointment Booking Agent

```typescript theme={null}
// Tools your agent can use:
- search_services: Find available services
- check_availability: Show open time slots
- create_booking: Schedule appointment
- get_booking: Check booking details
- cancel_booking: Cancel appointment
- reschedule_booking: Change appointment time
```

**Example conversation:**

```
User: "I need a haircut appointment"

Agent: "I can help you book a haircut! 
        What day works best for you?"

User: "Tomorrow afternoon"

Agent: [Calls check_availability]
       "Here are available times tomorrow afternoon:
       - 2:00 PM
       - 3:30 PM
       - 4:00 PM
       
       Which time would you prefer?"

User: "2:00 PM"

Agent: [Calls create_booking]
       "Perfect! Your haircut is booked for tomorrow at 2:00 PM.
       You'll receive a confirmation via email."
```

***

## Industries Supported

SimplyBook.me works across [many industries](https://simplybook.me/en/):

<Tabs>
  <Tab title="Beauty & Wellness">
    * Hair salons
    * Spa & massage
    * Nail salons
    * Barber shops
    * Beauty services
  </Tab>

  <Tab title="Health & Medical">
    * Medical clinics
    * Dental offices
    * Physiotherapy
    * Mental health
    * Wellness centers
  </Tab>

  <Tab title="Sports & Fitness">
    * Personal training
    * Yoga studios
    * Gyms
    * Sports coaching
    * Fitness classes
  </Tab>

  <Tab title="Professional">
    * Consulting
    * Legal services
    * Financial advisors
    * Coaching
    * Photography
  </Tab>

  <Tab title="Other">
    * Education & tutoring
    * Events & entertainment
    * Pet services
    * Home services
    * And more
  </Tab>
</Tabs>

***

## Next Steps

<CardGroup cols={2}>
  <Card title="SimplyBook.me Account" icon="external-link" href="https://simplybook.me/en/">
    Create account if you don't have one
  </Card>
</CardGroup>